ING – integration and a fresh start
The new and responsive website of ING was uploaded step-by-step so it would not cause any inconvenience to the visitors of the website. Even though ‘the front’ had remained the same, ‘the back’ of the website had been cleaned up substantially. No less than thirty percent of the content was removed and the redirects were cleaned up as well. Now, ING is a happy customer with a clean CMS.
ING had been working in the same CMS for five to six years. The system contained many unnecessary items and complicated procedures for building pages. The website had approximately 5,500 pages, 5000 images and PDFs, dozens of unnecessary flash files, and many complicated schemes and templates.
ING’s customers noticed little of the issues, but the content managers and formula managers at ING spent a lot of time on maintenance every day. It was time for a big cleaning.
Our project objectives
- Integrate ‘My ING’ in pages ‘before login’
- Make the website responsive
- Keep the same interface
- Remove and clean up (duplicate) content
- No inconvenience: minimal downtime
“ING is now a happy customer with a clean CMS.”
The project became a migration from SDL Tridion 2011 to SDL Tridion 2011. The website was divided into fourteen batches and every batch was migrated over a period of two weeks.
Next to our content managers, three other Crossphase employees joined the migration team:
Planner and manager of the migration team and point of contact between the content management and formula management departments.
- Technical content manager
Point of contact for developers, testers, functional management department and the migration team.
- Sr. content manager:
A helping hand to close the gap in the content management team from ING.